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FRONT OFFICE

The following is a summary of the categories and sub-categories for which we have designed comprehensive inspection criteria and performance standards:

Guest Room Segmentation
 
  • Business Office Specialty Guest Rooms
 
  • Luxury Suites

Guest Room Soft Goods Requirements
 
  • Noise Insulation
 
  • Guest Room Decor
 
  • Guest Room Furnishings
 
  • Bedding & Linens
 
  • Waste Receptacles
 
  • Windows, Window Treatments & Draperies

Appliance Requirements
 
  • Clock Radio
 
  • Television & Remote Control
 
  • Refreshment Center

Computer & Telephone Requirements
 
  • Computer Compatibility
 
  • Guest Room Telephones

Guest Room Closets
 
  • General Closet Requirements
 
  • Hangers
 
  • Laundry Dry Cleaning Supplies
 
  • Luggage Rack
 
  • Guest Room Safe
 
  • Iron and Ironing Board
 
  • Bath Robes

"Smoking Accommodations" Requirements
 
  • Ashtrays
 
  • Matchbooks

Guest Room Printed Collateral

 
  • Guest Directory of Services
 
  • Note Pad & Pen (or pencil)
 
  • Religious Text
 
  • Other Collateral

Lighting Requirements
 
  • Guest Room Lighting
 
  • Light Switches

Bathroom Facilities Requirements
 
  • Bathroom Decor
 
  • Bathroom Vanity
 
  • Bathroom Electrical Outlets
 
  • Bathroom Sink, Tub, Shower, & Commode
 
  • Shower Curtain
 
  • Hair Dryers
 
  • Water Glass
 
  • Ice Bucket and Tray

Bathroom Toiletries, Linens, & Supplies
 
  • Facial Tissues
 
  • Soap & Soap Dish
 
  • Toilet Paper
 
  • Bathroom Amenities
 
  • Bathroom Linens

Baseboards, Ceilings, Doors, Floors, and Walls

 
  • Baseboards
 
  • Ceilings
 
  • Doors & Door Locks
 
  • Floors, Floor Coverings, & Carpets
 
  • Walls & Wall Coverings
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