HMS can utilize your existing Corporate Brand Standard Prerequisites to inspect your guestroom facilities, we can utilize our own comprehensive criteria, or we can combine the criteria to create the ultimate Guestroom Cleanliness and Condition criteria!
The following is a brief summary of the categories and sub-categories for which we have designed.

Guestroom Inspection Prerequisites:

Guest Room Segmentation
üLuxury Suites  üBusiness Office  üSpecialty Guest Rooms

Guest Room Soft Goods Requirements
ü Noise Insulation
ü Guest Room Decor  üWindows  üWindow Treatments & Draperies
ü Guest Room Furnishings  üBedding & Linens
ü Waste Receptacles

Appliance Requirements
ü Clock Radio.
ü Television & Remote Control
ü Refreshment Center/Refrigerator

Computer & Telephone Requirements
ü Computer Compatibility
ü Guest Room Telephones

Guest Room Closets
ü General Closet Requirements
ü Hangers üLaundry Dry Cleaning Supplies  üBath Robes
ü Luggage Rack üIron and Ironing Board
ü Guest Room Safe

Guest Room Printed Collateral
ü Guest Directory of Services  üNote Pad & Pen
ü Religious Text
ü Other Collateral

Lighting Requirements
ü Guest Room Lighting
ü Light Switches

Bathroom Facilities Requirements
ü Bathroom Decor
ü Bathroom Vanity üWater Glass
ü Bathroom Electrical Outlets
ü Bathroom Sink  üTub  üShower Curtain
üHair Dryers  üIce Bucket and Tray

Bathroom Toiletries, Linens, & Supplies
üFacial Tissues  üToilet Paper
üSoap & Soap Dish  üBathroom Amenities
üBathroom Linens

Baseboards, Ceilings, Doors, Floors, and Walls
üBaseboards  üCeilings  üFloors  ü Floor Coverings, & Carpets  üWalls & Wall Coverings
üDoors & Door Locks
Member CHTA
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HOTEL MYSTERY SHOPPERS
a subsidiary of parent corporation, Hospitality Optimal Service Testing
10754 NW 26 Street, Sunrise Florida 33322
Phone: (954) 572-6086  Fax: (954) 572-6115  24-hr. Support (954) 325-5328