Brand Standards and Service Excellence From the Expert's Point of View ..... Mystery Shopping Made Simple ..... Mystery Shopping Solutions .....

   

 

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    COMPANY PROFILE

     

    The HOST Quality Assurance Audit inspection criteria incorporates over 3500 custom designed checkpoints across virtually every possible area that could be experienced by the guest during a typical stay at your property.

    Our database of resources includes Brand Standards across virtually all chains of hotels including Westin, Sheraton, Marriott, Renaissance, Leading Hotels of The World, and others.

    Our inspection criteria can be custom tailored to meet the specific requirements, needs, and expectations of your staff, your owners, and your guests. We offer the convenience of incorporating specific "Brand Standards" criteria to our established inspection criteria to ensure accurate measurement and compliance with all brand requirements.

    INSPECTION CATEGORIES

  • Front Office Areas

  • Guestroom Areas

  • Food & Beverage Facilities and Services

  • Housekeeping Facilities and Services

  • Retail, Fitness, Recreation, and Miscellaneous

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General Information: info@host-worldwide.com

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