Over the duration of the audit, our Quality Assurance Evaluators will conduct a thorough inspection of all Public Areas for Condition and Cleanliness compliance.

Our Inspection Prerequisites can be custom tailored to meet your existing Brand Standard requirements, we can use our existing comprehensive criteria, or we can combine the criteria to create the ultimate inspection at no additional charge.

Inspected Public Areas Can Include:

üLobbies
üFront Desk/Front Office

üAll Food & Beverage Public Outlets
  o Restaurants
  o Lounges
  o Kiosks
  o Recreation Outlets

üRoom Service Areas

üEvent Management and Ballroom Areas
  o Pre-Function Areas
  o Ballrooms
  o Boardrooms & Breakout Rooms

üExecutive Level Areas
  o Club & Concierge Lounge

üFitness Center and Spa Facilities
  o Pool & Jacuzzi
  o Locker Rooms
  o Saunas, Steam rooms
  o Exercise Equipment & Apparatus
  o Spa Lobbies, Relaxation Room, Massage & Treatment Rooms

üElevators

üGuest Hallways & Corridors

üPublic Restrooms

üExterior Grounds

üCasino Facilities

üRetail, Golf, Tennis, Beach, & Recreation Locations
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HOTEL MYSTERY SHOPPERS
a subsidiary of parent corporation, Hospitality Optimal Service Testing
10754 NW 26 Street, Sunrise Florida 33322
Phone: (954) 572-6086  Fax: (954) 572-6115  24-hr. Support (954) 325-5328