We Pinpoint Brand Standards Compliance and Deficiencies
The Essence of our full-service Quality Assurance Brand Standards Audit

During this portion of the audit, our Inspectors conduct a detailed and comprehensive inspection of all Front and Back-Of-The-House areas of the hotel to evaluate compliance with Cleanliness, Condition, Employee Service standards that are applicable to established Corporate Brand and Independent hotel prerequisites. 

At HMS Hotel Mystery Shoppers, we can customize our Inspection criteria specific to your hotel, we can utilize your Branded Corporate Quality Assurance Prerequisites, or we can do both!

Inspected areas include:

üPublic Areas Condition, Cleanliness, & Operations click here!

üFood & Beverage Operations Audit click here! click here!

üHousekeeping Service & Operations click here!

üComplete Guestroom Inspection click here!

üEmployee Performance click here!
Our Inspection Criteria Can Be Custom-Tailored To Include Virtually All Areas Of The "Front" and "Back" Of The House... From Guest Services To Operations... We've Got It Covered!
Member CHTA
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HOTEL MYSTERY SHOPPERS
a subsidiary of parent corporation, Hospitality Optimal Service Testing
10754 NW 26 Street, Sunrise Florida 33322
Phone: (954) 572-6086  Fax: (954) 572-6115  24-hr. Support (954) 325-5328
HMS Hotel Mystery Shoppers inspects  Public Areas for Condition, Cleanliness, and Brand Standards compliance...

HMS Hotel Mystery Shoppers inspects all areas of restaurant, lounge, and kitchen Food & Beverage Operations to ensure compliance with MOBIL, AAA, Franchise, and Brand Quality Assurance, health, cleanliness, and condition standards...

HMS Hotel Mystery Shoppers conducts complete Hotel, Resort, and Casino Housekeeping service and operations audits to ensure compliance with...

HMS Hotel Mystery Shoppers